Studio Policies

Cancellation Policy

We require clients to cancel their reserved spot in class 6 Hours prior to the start of the class. If you cancel outside of this window or do not show up for the class, the class credit will be lost. For any discounted classes including the New Client 2 Week Trial Pass, a $5 fine will be charged through your account for late cancel/no shows.

Waitlists

When classes are full, you can add yourself to the class waitlist. If space later becomes available, you will receive an automatic email letting you know you have been added to the class. Please note, that if you are added into class, you will be held to the same cancellation policy as with any other class you sign up for. Please manageryour schedule and waitlists accordingly.

Refunds and Transfers

Class packages and memberships are non-refundable and non-transferable. Once you purchase your classes, make sure you know the expiration date and use all classes before that date. Most of the packages have a three month expiration date.

Age Requirements

If you are under the age of 18, we require parental consent.

Our studio has a minimum age requirement of 16 years old, and we require written consent from a parent or legal guardian. Your parent needs to come to the studio with you so they can sign the release form with a copy of their ID. This is for insurance liability purposes.

If you are a minor, be sure you are accompanied by your parent/guardian for your first class

Late Policy

Please arrive on time for classes, dressed and ready to start your session at the scheduled time. We suggest that you arrive to the studio at least 10 minutes before your scheduled class. Missing warm up due to late arrival is a safety issue and we ask that you respect both our instructors and other students by showing up on time.

Alcohol Policy

No alcohol is allowed to be consumed before any physical activities at the studio. If you are intoxicated when arriving to our studio, you will not be allowed to participate in class and will not be refunded your money.

Pictures and Video Taping

While we do allow you to record your progress and take videos of yourself, we ask that you always be aware of others in frame. Taking pictures and filming others is not allowed in our classes without the other individuals consent. Please respect other students privacy. Filming of any instruction must have the permission of your instructor and may not be distributed or publicly shared.

Observing Classes

For the privacy and comfort of our students and instructors, we do not allow class observations. We do have a comfortable waiting area in the hallway for student use only. The studio's location is steps away from restaurants, coffee shops, and shopping centers if you would prefer to wait for a friend elsewhere.

Student Behavior

  • We are an open door studio and welcome all students.
  • Please respect our instructors and their role while attending classes. Students should not be teaching other students while in the studio.
  • Please refrain from using your cell phone in class,
  • We do not tolerate bullying or disrespecting other students and their personal space. Such behavior will result in removal from the class and you may be asked not to return to future classes with us.